From Chicken Wings to Chewing GumGuest artists and performers get the royal treatment at MasonWhen the Four Tops took the stage at the Center for the Arts (CFA), their tummies were full of pigs-in-a-blanket, chicken wings, and raspberry bars. Their outstanding performance that night was due in part to the CFA staff hitting all the right notes backstage to ensure that the artists were comfortable—and well-fed—in their temporary home away from home. Everyone has heard the legendary stories about pop divas and ego-driven rock stars demanding ridiculous foods and furnishings in their dressing rooms. On the smokinggun.com site, one can read hundreds of contract riders—specific requirements artists have before, during, and after a show—from famous musicians and singers. Demands range from white couches, table linens, and walls (Jennifer Lopez) to a Sony PlayStation (Snoop Dogg). However, according to Barry Geisler, general manager of the Patriot Center, outrageous and picky demands are mostly just legend today. “None of that really happens anymore,” he says. “It's a business, and these artists would be wasting hundreds of dollars if they had all those demands. They are just people, and they work hard on the road. They mostly just want to be as comfortable as they can be away from home.” Geisler works closely with event promoters who deal with the contract riders of artists who perform at the Patriot Center. Most artists request basic food and drink—fresh fruit, beer, wine, or soft drinks. Occasionally, Geisler's staff will have to handle special requests such as reserving a tee time for a singer who loves to golf or ensuring that a room is available for massages or doctors. It is the variety of the requests that keeps the job interesting and the staff on their toes, he says. The same goes for Carrie McVicker, CFA outreach coordinator, who has literally helped artists stay on their toes while performing. While hosting an internationally known pianist, McVicker found herself in the urgent care center waiting room because the artist's toe was hurting. She later got his prescription, helped him with the instructions for applying the medicine and wrapping his foot, and drove him to CFA to perform. “You never know what can come up in this job, and you always have to be prepared,” she says with a laugh. “I feel sometimes like the Center for the Arts is a bed and breakfast, and I'm the innkeeper. I always want to make people as comfortable as I can.” McVicker has seen many strange food requests but deals with them all in stride. She has seen a French ballet dancer eat an entire bowl of jelly with a spoon. She has ordered special food for the Drummers of West Africa to eat during Ramadan. And all the artists have Otis Spunkmeyer cookies to snack on backstage if they like because that is McVicker's favorite. “If there are leftovers, we get to take some home!” Barbara Lubar, MA Communication '03, executive director of events management, has also fulfilled her share of unusual requests in the course her job. In the past year, Mason has hosted several major political figures, and Lubar has ensured that each of them received the red-carpet treatment. During Ralph Nader's visit, Lubar drove to Harris Teeter to buy hummus wrap and tomato juice for his vegan diet. And Gov. Mark Warner, after speaking at the Sen. John Kerry political event last February, asked if his staff could have sushi on the plane ride home. They got it. One of Lubar's most embarrassing experiences came several years ago during a Northern Virginia delegation event in George's Restaurant. A state senator asked Lubar whether she had any “Beech Nut.” So Lubar drove to a convenience store and bought a pack of the chewing gum. Expecting he would thank her for her trouble, she was instead teased the rest of the night. “He meant chewing tobacco!” she says, laughing at the memory. McVicker says she has never had a major complaint from an artist. “We have great students working with us, and most of the time things go well,” she says. Any complaints they do get usually involve requests for alcohol, which the staff is not allowed to fulfill. In the end, for both the artists and the staff at Mason, making sure the performances go off smoothly is, simply, their job. But few jobs would give one the pleasure of seeing Vanilla Ice ride around campus at night on a minibike, an experience Geisler says he is unlikely to forget. Those strange moments are what make the job worth the work. |